Do You Love Your Merchandise?
At SpoiledForever.com, we want you to love your merchandise! BUT if for any reason you are not completely satisfied with your online purchase, you may exchange it for store credit.
- Contact us within 5 days of receiving your order to receive merchandise credit. — All sales are non-refundable.
- Items returned after 5 days upon delivery of merchandise will not be accepted.
- It is the customer’s responsibility to return any and/or all merchandise to our business for exchange credit.
- Shipping and handling fees are non-refundable (including all refused and unaccepted packages).
- Store credit applies only for merchandise purchased and does not include shipping charges.
Damaged Items:
- Requests for damaged items must be made within 3 days upon delivery of merchandise.
- All items being returned for credit must be in new condition and include original packaging and tags attached accompanied by the receipt or online invoice.
- In the case of a damaged item, shipping for the new item will be free of charge.
Sale Items and Featured Items
- All sales items and featured items are final sale. No exceptions.
